• Full Grain Hand Stained Leather
• Brass or Stainless Steel Hardware
Floto products are guaranteed for their natural life and to be free of manufacturing defects. Our products are made from natural materials which can vary slightly in color and texture. Slight variations in color are not considered defects but rather characteristics of natural full grain leather. Some of our bags are folded for shipping and storage - any creases caused in shipping will fully recover after its first use.
We want you to love your Floto bag as much as wel do. Our warranty covers defective hardware, defective stitching, and defective zippers. Our limited lifetime warrantee does not include stains, well worn zippers, rips and damage from abuse or airline handling damage.
For more information, visit Floto Warranty >>
Please email customerservice@floto.com if you need additional assistance with a Floto product you have received.
Floto is an American brand. All orders are shipped from our warehouse in North Haven, Connecticut.
We offer FREE UPS Ground shipping for any U.S. order over $99.
Orders placed before 12 p.m. EST ship the same day. Orders placed after 12 p.m. EST ship the following business day.
Phone operators are available 7 days a week - from 8 a.m. to 12 midnight EST to answer any questions along the way.
Monogram Shipping:
Please add 3-4 days to transit time for monogramming.
Domestic Shipping:
Most orders ship UPS Ground within 1-2 business days.
UPS Ground averages 1-2 business days in the Northeast, 3 days to the MidWest and up to 5 days to destinations on the West Coast.
Global Shipping:
UPS - 4-5 days on average. $35.
Canada - UPS - 3-4 days on average. $18.
Duties and Taxes - you are responsible for duties and taxes that may be imposed by your country + any fees charged by DHL/ UPS / USPS to clear your parcel in customs. If you are shipping abroad please consider this in your purchase decision.
Backorders:
If a Floto leather bag, wallet, or accessory is out of stock you can Pre-Order or request a In Stock Reminder update. You can find the expected arrival date of the shipment at the Help Desk home page
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