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Shipping:  Orders ship within 1 business day.  

Pre-Orders:  If you purchase on Pre-Order we will ship your item when it restocks.  Check our Help Page for an ETA.

Easy Return Instructions:  Within 60 days of receipt you can visit floto.com/easy to print a return UPS label and send it back to us for any reason.  Shipping labels are free for U.S. orders over $99 placed on www.flotoimports.com.  Easy Returns system only works for orders placed on www.flotoimports.com.  Monogrammed orders cannot be returned. 

Please email customerservice@floto.com if you need assistance with a Floto product you have received.

Thank You! Grazie

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