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Floto Limited Lifetime Guarantee

Floto products are guaranteed for their natural life and to be free of manufacturing defects. Our products are made from natural materials which can vary slightly in color and texture. Slight variations in color are not considered defects but rather characteristics of natural full grain leather. Some of our bags are folded for shipping and storage - any creases caused in shipping will fully recover after its first use.

We want you to love your Floto bag as much as wel do. Our warrantee covers defective hardware, defective stitching, and defective zippers. Our limited lifetime warrantee does not include stains, rips and damage from abuse or airline handling damage. Should your bag require repair down the road we offer a Repair Service.

Repair Service Instructions

Replacement Parts

Please email customerservice@floto.com if you need additional assistance with a Floto product you have received.